How to self-register your SIM card?
SIM from Physical Stores
SIM from Physical Stores
(myNEWS, Pak Grocer or Tune Talk Partner)
1
Download the Tune Talk App
via WiFi or hotspot
2
Select Not a Tune Talker? Sign Up Now and Register a SIM
3
Click on Register a SIM
4
Scan your SIM card by placing the SIM barcode within the frame provided
5
For non-numbered SIM, choose your number and click select
6
Prepare your Supporting Documents and click Scan Document
7
Verify your details and click Confirm
8
Click Next to proceed with Face Recognition
9
Upon SIM activation and successful registration, insert your SIM card and log in to Tune Talk App
Online SIM
Online SIM
(Website & App)
1
Download the Tune Talk App
via WiFi or hotspot
2
Select Not a Tune Talker ? Sign Up Now and Register Your SIM Card
3
Click on View More
4
Under My History, search for your SIM/eSIM order and click on Activate
5
Click on Let’s Begin!
6
For non-numbered SIM, choose you number and click Select
7
Prepare you Supporting Documents and click Scan Documents
8
Verify your details and click Confirm
9
Click Next to proceed with Face Recognition
10
Upon you SIM activation and successful registration:
- SIM – insert your SIM card and log in to the Tune Talk App.
- eSIM – follow the eSIM Installation steps outlined in the email
Let’s switch now!
Psst... Get your brand new SIM from
Frequently Asked Questions (FAQs)
- STEP 1:
Upon receiving your SIM Card, download the Tune Talk App - STEP 2:
Get your Order QR code sent to your email - STEP 3:
Select ‘Active SIM’ and ‘Scan your order QR code’ - STEP 4:
Scan the new SIM card, followed by your MyKad/Passport - STEP 5:
Follow the App instructions for face recognition - STEP 6:
Your SIM is now activated. Insert your SIM and start using it!
You can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.
Screenshot the error message and email us at customer.care@tunetalk.com or Live Chat for further assistance.
- STEP 1:
Download the Tune Talk App - STEP 2:
Select ‘Active SIM’ and ‘Register this SIM’ - STEP 3:
Choose your preferred option ‘Switch’ or ‘New Number’ - STEP 4:
Select ‘physical SIM’ - STEP 5:
Scan your new SIM card, followed by your MyKad/Passport - STEP 6:
Follow the App instructions for face recognition - STEP 7:
Your SIM is now activated. Insert your SIM and start using it!
Upon successful SIM registration, your data plan and top up credit will be provisioned into your new mobile number within 2-5 mins.
You can try to logging out from the App and re-login. Follow the registration instructions again and if the same issue persists, you can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.
- STEP 1:
Upon receiving your SIM Card, download the Tune Talk App - STEP 2:
Get your Order QR code sent to your email - STEP 3:
Select ‘Active SIM’ and ‘Scan your order QR code’ - STEP 4:
Scan the new SIM card, followed by your MyKad/Passport - STEP 5:
Follow the App instructions for face recognition - STEP 6:
Your SIM is now activated. Insert your SIM and start using it!
- STEP 1:
Download the Tune Talk App - STEP 2:
Select ‘Active SIM’ and ‘Register this SIM’ - STEP 3:
Choose your preferred option ‘Switch’ or ‘New Number’ - STEP 4:
Select ‘physical SIM’ - STEP 5:
Scan your new SIM card, followed by your MyKad/Passport - STEP 6:
Follow the App instructions for face recognition - STEP 7:
Your SIM is now activated. Insert your SIM and start using it!
You can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.
Upon successful SIM registration, your data plan and top up credit will be provisioned into your new mobile number within 2-5 mins.
Screenshot the error message and email us at customer.care@tunetalk.com or Live Chat for further assistance.
You can try to logging out from the App and re-login. Follow the registration instructions again and if the same issue persists, you can contact our Customer Care at 13100 or 03-2771 7000 or Live Chat for further assistance.
