What is a Traveller SIM?
The Traveller SIM is a roaming SIM card ready to be used anytime in over 14 countries around the world.
Who is eligible to purchase these Traveller SIM packages?
Eligible for Malaysians with NRIC and Non – Malaysians with Passport aged 12 and above.
What does Traveller SIM offer?
| Pack | RED PACK | BLACK PACK |
| Price | RM35 | RM70 |
| Data Allocation | 4GB High Speed Data | 4GB High Speed Data |
| Country |
8 Countries
|
6 Countries
|
| Hotspot | Shared with 4GB Base Quota | Shared with 4GB Base Quota |
| Validity | 7 Days | 7 Days |
How do I use a Traveller SIM?
- Insert the sim into the device.
- Turn on “Data Roaming”.
- Restart your device and allow 2-5 minutes for SIM to be activated.
- Your phone will be automatically connected to the supported roaming network partner
What should I do if my SIM cannot access the internet?
Kindly contact our Customer Care team via WhatsApp at 60105008080 or e-mail to wifi@tunetalk.com for assistance. You can reach us 24 hours daily.
Can I continue using the Traveller SIM after the validity expires?
Once validity expires, you will be unable to use the SIM anymore. However, you may purchase an extra SIM in advance.
Can I use my Traveller SIM in other countries if I still have data quota balance?
You may use the Traveller SIM if the country you are visiting is listed on the Traveller SIM pack and is still within the validity period.
Red Pack: Singapore, Thailand, Indonesia, Hong Kong SAR, Macao SAR, Vietnam, Taiwan, and Cambodia
Black Pack: China, Australia, New Zealand, Japan, South Korea and Philippines
*Note: If you travel to another country which is excluded from the countries listed on the Traveller SIM pack, you need to purchase a different pack of Traveller SIM.
