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Tune Talk Points

Top up and fly with AirAsia!
What are Tune Talk Points?

Tune Talk Points are automatically earned each time you top up your Tune Talk account. When you have enough points, you use them to redeem various items.

When can I start earning Tune Talk Points?

Points will start accumulating for each new individual top up from 5th October, 2010.

How many Tune Talk points do I earn for each top-up denomination?

Click here to see the points earned for each denomination of top-up. The more you top-up, the more you earn.

Can I redeem my Tune Talk points for smartphone?

Yes. CLICK HERE to see which smartphone you can redeem with Tune Talk points.

Can I redeem my Tune Talk points for concert tickets?

Yes. CLICK HERE to see which concert tickets you can redeem with Tune Talk points.

Can I redeem my Tune Talk points for BIGGIE?

Yes, effective 9 January, 2012, you may redeem for BIGGIE. 1 Tune Talk point is equivalent to 1 BIGGIE and you must have a minimum of 2000 points to make a redemption.

Are credit transferred from another subscriber eligible for Tune Talk points?

No, credit transfers are not eligible for Tune Talk points.

Can I cancel my redemption?
All redemptions are final. Points utilised during redemption will not be reversed in the event of a cancellation or for any other reason.
Will my points be updated immediately after I top-up?

Accumulated points are updated only once a day after 6AM. If you top-up at 5pm today, your new points will be shown the following morning.

Are Tune Talk points transferable between my own numbers or to another subscriber’s number?

No, points are not transferable between accounts.

Other than topping up, can I earn points from other sources?

Yes, stay tuned to Tune Talk's message display on your handset for new promotions to earn more bonus points!

Can I cancel my redemption?

All redemptions are final. Points utilised during redemption will not be reversed in the event of a cancellation or for any other reason.

If I make a redemption for BIGGIES, when will it be reflected on my BIG account?

Successful redemption will be reflected within 3 working days.

Are there any blackout dates where redemption is not allowed?

Yes, please note that redemption is not available seven days before public holiday and one day after public holiday.

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