Self Care Sign Up! Dealers
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New Subscriber?
Click here, select Forgot Password and fill in the details to obtain your temporary password.
 
Existing SelfCare User?
Click here to login with your User Name/NRIC and password.
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New to Tune Talk?
Click here to reserve your Tune Talk number before picking up your SIM pack from any of our authorized dealers.
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Home > Help > Overview
 
Easy Help
 
How do I get my Tune Talk SIM Pack? How do I check my Credit Balance? How do I Top Up my Tune Talk account? When you have problem with Tune Talk's services?

Self Care
Manage your account online. With features like adding new numbers, changing existing number, topping up, creating & managing disputes, and more. All your needs in one place. Take note of the password sent to you when you select your Tune Talk number for the 1st time. Use this to create your Self Care account.
 
Live Help
Click on the Chat with Us button to speak to our Talk Ambassadors. You may ask them anything at all to do with Tune Talk and you will get an instant reply. Our operating hours are between 9:00AM to 9:00PM from Monday to Saturday and 9:00AM to 6:00PM on Sunday.
 

 
Voice Assist Service
You can always dial 13101 to access our Automated Voice Assist service, where you get information on various aspect of your account - from Balance Checks to Top-Ups, as well as answers to your top 5 questions that is frequently asked.
 
Hint
 
<strong>Voicemail?</strong> Dial <strong>13103</strong> to retrieve your voicemails. Voicemail? Dial 13103 to retrieve your voicemails.
<strong>Not a Malaysian citizen?</strong> Worry not, all you need is your passport, <a href='http://selfcare.tunetalk.com/selfcare/selfregister.do?dispmethd=call'>Register</a> NOW! Not a Malaysian citizen? Worry not, all you need is your passport, Register NOW!
<strong>Did you know?</strong> You can transfer your credit balance to other <a href='http://www.tunetalk.com'>Tune Talk</a> numbers via <a href='http://selfcare.tunetalk.com'>Tune Talk Self Care</a>. Did you know? You can transfer your credit balance to other Tune Talk numbers via Tune Talk Self Care.
<strong>Coming Real Soon!</strong> GPRS, MMS & International Roaming. Coming Real Soon! GPRS, MMS & International Roaming.
<strong>Topping-Up is easy?</strong> Dial <strong>*122*</strong><16 digit PIN number> and press <strong>SEND</strong>. Topping-Up is easy? Dial *122*<16 digit PIN number> and press SEND.
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