Frequently Asked Questions
It is absolutely FREE . The premium payment is borne by Tune Talk .
Coverage commences on the 61st day from the date of subscription subject to a minimum monthly top up of RM30.00 .
The policy covers
Death or
Total Permanent Disablement for
RM100,000.00 . Please refer to the
Policy Wording for details.
All benefits are paid in addition to and regardless of any other insurance policies you may have.
Even if you have multiple lines registered under Tune Talk, your coverage is limited to only one policy.
Our Claim Customer Service Officer at 1-300-88-1007 will immediately help you with all your claims enquiries.
For more information, kindly refer to
Tune Talk's website or please call Etiqa's
Customer Care toll free number at
1-300-13-8888 .
The policy wording can be accessed and downloaded
here .
The
Free PA is not valid for subscribers who are engaging in motorcycling or any accidents arising out of motorcycle racing, pace-making, reliability trial or speed testing.
Automatic passenger cover (airlines)
Airport coupon and ticket business
Airline personnel & air crew
Travel Agency Business/tour operator group schemes in respect of flying risk (except umrah)
Credit Card business
Professional sports team/participation in any kind of speed contest
Piling /demolition/contractor/construction of bridge/working at great height or depth/mining
Law Enforcement (including armed security guard)
Manufacturer of hazardous material
Pub/night club/karaoke (not part of hotel)
Timber logging/Machinist of cutting/grinding/sharpening equipment
Debt-collection agency
Jockey
All claim loss notification must be within 15 (fifteen) days from the date of accident.
Death Claim
Claim form duly completed and enclosed with the following documents:
Death Certificate
Burial permit
Post mortem report
Police report
Copy of Spouse's I/C and Marriage Certificate
If the insured is unmarried, copy of parents I/C is required
Total Permanent Disability Claim
Claim form duly completed
Specialist / Full medical report
Police report
Industrial accident report (if industrial accident) & SOCSO report
NOTE: The above requests are not intended to be all inclusive as the need for additional information may become necessary during the course of our analysis of the claim.
Hint
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Self-Care logon page and click on
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